COURSE OUTLINE –

  1. The Exciting World of the Office Administrator
  2. Business Basics
  3. Interpersonal Relations
  4. Office Procedures: Part 1, Front Office Skills
  5. Office Procedures: Part 2, Project Management
  6. Office Technology
  7. Internet Basics
  8. Record and File Management
  9. Using Resources and References
  10. Math for Office Professionals
  11. Written Communication Skills: Part 1
  12. Written Communication Skills: Part 2
  13. Note-taking Techniques
  14. Office Management
  15. Legal and Ethical Issues for the Office Administrator
  16. The Financial Side of Office Administration
  17. Integrated Computer Applications
  18. Database Management

COURSE OBJECTIVE

This training will help to empower delegates with the skills and provide  them with the knowledge of how to remain in total control and achieve your tasks deadlines in a well timed manner. participant will learn skills to manage an office atmosphere effectively and thereby contributing to their organization as well as their own growth and success, also being an excellent coordinator in your office space, a great multi tasker and an outstanding communicator.