professional conduct and business etiquette: Etiquette allows you to present yourself in a polished, professional and polite way. It encourages others to take you seriously. While you may immediately think of etiquette in a dining situation, etiquette reflects proper behavior in all situations. In the workplace, etiquette makes you a better person with which to work, allows management to see your respect and courtesy of others, and ability to work as a member of a team.

Overview

Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serve as a productive place. Etiquette is respect, good manners, and good behaviour. The rules of Business Etiquette play a fundamental role in keeping the wheels of a business turning smoothly, and often contribute to business success.

Objectives

• Define ethics, values & etiquette
• Develop Confidence & Skills to interact in the business environment
• Engage with clients & colleagues ensuring positive first & last impressions
• Feel confident about your business communication in every situation
• Develop an extra edge to establishes trust and credibility

Course Prerequisite

None.

Top benefits of professional conduct and business etiquette.

Enhances relationships in the workplace

The focus of professional etiquette is respect for others. It paves the way for a civilized and a collaborative corporate culture. Most basic professional etiquette rules are common courtesies like not checking email during meetings, not speaking loudly all the time and not barging into another person’s office unannounced. If workers abide by professional etiquette principles, many distractions associated with the workplace like personality clashes and gossip can be eliminated. Workers will also not allow their personal feelings to affect their behavior in the workplace.

Promotes business growth

Knowledge about business etiquette can open up many doors. Prospective clients often judge an organization by how they are treated by its employees. People who are able to communicate well and are comfortable in different professional situations inspire trust easily. When employees undergo training, they learn how to handle themselves at business lunches and high stake meetings. They can then impress others with their people skills and versatility.

Enhances impression

People usually judge others depending on how they carry themselves in professional and social situations. If an individual does not know the proper way of shaking someone’s hand or offering a business card, others may question his or her business skills. Training can help professionals portray confidence when meeting others in the boardroom or face to face.

Helps professionals gain business travel etiquette

Knowing how to behave when meeting people in a country that has a different culture is essential. Note that what is perceived as respect in a particular culture may be perceived as disrespect in another. Through business etiquette training, professionals can learn about the differences in cultural behavior. They will therefore know the best way to behave when meeting other professionals and clients in different countries.

Enhances non-verbal communication

Most organizations these days use nonverbal communication. Etiquette is also important in digital interactions. By undergoing training, employees can send emails and text messages in the right way.

Lacking business etiquette can limit the potential of a business or individual and jeopardize relationships which are fundamental to success. You should therefore make sure that all your employees have good business etiquette skills. You can let the London institute of Corporate Training assist you in this matter.

The training we offer will let your employees know what is expected of them and how to perform in the workplace. It will also help your employees to work together in harmony. A positive atmosphere in the workplace promotes productivity and ultimately leads to business success.