Is Your Customer Service Team Turning Customers Away? Are you losing sales because of negative customer interaction? Imagine this: A frustrated customer walks into your store, their face etched with …
COURSE OBJECTIVE This program will examine various change management techniques and explore arranged management models that could be effectively implemented in the organization. The structured approach help to understand …
COURSE OUTLINE – Identify and planning documents Business/organisational requirements, methods and standards Writing protocols, for internal and external communications Planning Audience and document purpose Understand the intended audience? …
COURSE OBJECTIVE This program will help participant gain an understanding of the nature of conflict so they can recognize why and when conflicts occurs and implement strategies for managing …
COURSE OUTLINE – Leadership styles in an organization Effective communication in leadership Leadership influence in an organization Leading effective meeting Managing yourself COURSE OBJECTIVE This training course are specifically …
COURSE OBJECTIVE This training course is designed to analyze effectiveness of supply chain operation also how to utilize data models and software to tackle problems and execute decisions, this …
COURSE OUTLINE – Defining FACILITY MANAGEMENT What is Facilities Management (FM)? – ‘the facilities umbrella’ Defining FM within an organization The 8 key roles of FM FM – overhead …
COURSE OBJECTIVE In the course of these training, the participant will be taught project planning techniques, principles and execution methods to create projects that can run more …
COURSE OUTLINE – The Exciting World of the Office Administrator Business Basics Interpersonal Relations Office Procedures: Part 1, Front Office Skills Office Procedures: Part 2, Project Management …