february, 2024
13feb(feb 13)9:00 am14(feb 14)3:00 pmCUSTOMER SERVICE PROFESSIONAL COURSE(CLICK FOR DETAILS)
Event Details
Click this link to get a direct response from the admin Elevate your service and watch your business flourish. Customer service training equips your team to
more
Event Details
Click this link to get a direct response from the admin
Elevate your service and watch your business flourish. Customer service training equips your team to turn everyday interactions into loyal connections, fostering happier customers, reducing churn, and building a brand they trust. Invest in their skills, and watch your bottom line, business profitability reputation soar higher.
Introduction to Customer Service
Customer Service Skills
Customer Service Etiquette
Product/Service Knowledge
Handling Difficult Customers
Time Management in Customer Service
Team Collaboration
Technology and Tools
Continuous Improvement
Role-Playing and Practical Scenarios
This training course targets entry-level customer service professionals, including representatives, support agents, and frontline staff. It caters to individuals across industries, equipping them with essential skills for effective communication, problem-solving, and handling diverse customer interactions, fostering excellence in customer service. Suitable for those starting their careers or seeking to enhance existing skills.
Time
13 (Tuesday) 9:00 am - 14 (Wednesday) 3:00 pm