COURSE OUTLINE –

  1. The Exciting World of the Office Administrator
  2. Business Basics
  3. Interpersonal Relations
  4. Office Procedures: Part 1, Front Office Skills
  5. Office Procedures: Part 2, Project Management
  6. Office Technology
  7. Internet Basics
  8. Record and File Management
  9. Using Resources and References
  10. Math for Office Professionals
  11. Written Communication Skills: Part 1
  12. Written Communication Skills: Part 2
  13. Note-taking Techniques
  14. Office Management
  15. Legal and Ethical Issues for the Office Administrator
  16. The Financial Side of Office Administration
  17. Integrated Computer Applications
  18. Database Management

COURSE OBJECTIVE

At the end of the training, the participant should be to do practical networking and connections of working systems.